Hard reset virgin v6 box. Go to the Setup page or DNS.
Hard reset virgin v6 box. To do this, simply follow the steps below.
Hard reset virgin v6 box Now leave the Hub for 10 minutes to reset. I've upgraded hard drives in Virgin boxes in the past and had a look at the contents of the old drives. 0. Check out our online help guide to help you pair or reset your Virgin TV remote if it isn't controlling your Virgin TV 360, Stream, V6 or TiVO box properly. ZTE MF65. Select Help & Settings. During this time, turn off your TV to avoid burn-in of static images on sensitive video displays Restart the TiVo box/DVR: Shuts down the TiVo box and starts it up To factory reset go to Settings (the cog at the end of the Home menu) > System > Factory Reset. (PDF) USER GUIDE (ENGLISH) We can upgrade the Virgin TV V6 box so that it runs on the same software as our newer Virgin TV 360 box. Thanks for getting back to us with your concerns , no, factory resetting the box will not delete the recordings on the hard drive, it will only reset any box settings that may of been altered. Once these are replaced you are down to one central storage location. The permanent fix is for your V6 to be replaced, you should contact TV faults to report the failure who should arrange a tech visit for the box-swap. I know what you mean about recordings being on the other box, but as they are both Tivo boxes they each have a hard drive for recordings which has been working without issue until about 5 days ago. Most new customers signing up to Virgin Media TV will now get the 360 box, and existing customers with either the V6 or TiVo box can choose to upgrade. Hold power and plus for 15 seconds. I would wait for the remotes and do the update and make sure everything is ok after the update. The document provides step-by-step instructions to uninstall an old TV box and install a new Virgin TV V6 box. Go to the Setup page or DNS. My V6 box has been lagging and freezing for about 2 weeks now and I've read that resetting the box can fix this. You can't access the old recordings via the V6 over a network, as VM remove the Tivo box from your account and the V6 will only connect to other devices on your network that are part of After the factory reset, try pressing TV and 0 button for 10 seconds and it should now force pairing. If it still does it try it on a different TV if you can and a different HDMI cable. Where to find the first password for ZTE router. If you have a TiVo ® or V6 box: Press Home on the remote . How to reboot your Virgin Media Super Hub 3. Then turn on the V6 again whilst keeping hold of those Don't worry, turning it off and on again involves just a few simple steps. Virgin TV Tivo V6 Box How to recover deleted shows. So, we did the reset with the hard-drive wipe and everything works again (live pause, live re-wind etc). I cant believe how bad it is, cant pause a recorded program, Tv guide is useless going back in time, so if you manage to find the process to Yes, it's a Virgin Tivo Box, not the V6 but the older model (either 250 or 500Gb, can't remember!) with the curved front and you can record three programs while watching another. Give the Hub a few minutes to reboot. . How to troubleshoot or setup starting with a hard reset a Virgin Media Hub 5 or 5X WiFi Hub to factory default settings if it is not working or not connectin Constant Recurring Issues with TV360 Box in Virgin TV 360 2 weeks ago; Help! Stream activation failure but being billed when have no content to watch in Stream 06-12-2024; Need help replacing a set top box in Virgin TV 360 07-11-2024; TV 360 Upgrade failure in Virgin TV 360 31-10-2024; V6 box - hard drive failure? in Virgin TV V6 08-10-2024 Frequently enough to be increasingly annoying (every few days), my V6 box goes to a blank screen when I select a YouTube video to display. Find out how to do it here. g. Previous Next. What does the Virgin 360 box offer? Launched in November 2020, the Virgin 360 box is the main set-top box for customers taking Virgin Media's cable TV service. The V6 Box has a 1TB hard drive. If there's an option, you may I have a v6 box and every couple of days, when I turn it on I get some static or noise across the image and after a few seconds the picture turns black. On the back or base of the hub, use a pen to press the reset button for 10 seconds. I fixed that issue and was using WiFi to connect to the booster but the cable was still plugged into the V6 box with nothing at the other end. There was a cable plugged into it which I had temporarily used to connect the VM wifi booster to the V6 box when it wasn't playing ball a few months ago. 8K The router is downstairs and the V6 box is upstairs. If you have 1 V6 box and a TiVo box then you should receive 2 remotes and a mini box to replace the TiVo box. Although I thought it was an "account" wide PIN, Im now assuming the PIN is hard coded to the device, can someone please confirm this (or Note: Operations like Clear & Delete Everything can take over an hour. Virgin TV Media How to recover deleted shows. At the mo the 360 box is set to "Follow content". The TiVo box had remained as it was. That was You can easily reset a Virgin TV 360, Stream or V6 remote and then pair it back up to the TV box by following the steps above. Please can anyone advise? Tia. There's no guarantee the following will work but might eb worth a try as in the past Samsung smart TV remotes have been able to successfully pair using either Arris DCX960, or just DCX960, and also Pace DCR7111 (the Pace one seems to go through The green "DVR has detected an error" means your V6's hard drive has failed. deleted all past and future recordings and profiles. Now, you should be able to find Static DNS and Static DNS 2 fields, you must enter the Primary DNS Server you want to use into the first DNS field, and the secondary DNS server into the second one. It's actually misnamed and only a partial system If you want to connect to ZTE F680 for the first time you will need to know the default ZTE F680 password. Broadband also unaffected. 17 Nov 2016 The Virgin TV V6 box does it all, and a lot more. If the current V6 is providing a good service for your needs then stick with it rather than going to the more icon based horizon 360 which doesn't currently have a lot of the handy Check that the V6 box power switch is in the 'on' position, ready for turning the power back on at the wall. I'm afraid "the DVR has detected a serious problem and is trying to fix it; do not switch off for 3 hours”. I have had two V6 Boxes in my property for a couple of years now - one in the Living Room and another in the main bedroom. Have you tried resetting the PIN using the TVGo app? Turn off the V6 at the switch; then on the V6 box hold down both the power button and the + button at the same time. I set it all up yesterday but the pictures seem a bit soft and not as detailed. Make sure the switch at the back of the box is on 1. Requires 4K You could try a factory reset to see if that helps. It's actually misnamed and only a partial system reset and not a complete factory reset. Step 3 Let the Hub restart. Box 7530; HUAWEI HG8245H; TP-LINK Deco M4; HUAWEI AX3 Dual Core ; OLAX MT20; TP-LINK Deco; Hard Reset. Reset Button: Find the reset button on the back of the box. Don't want to format as have several recordings I've not watched yet. Although I do suspect your TV360 has a failed hard drive and should be reported faulty. There is one final test before an engineer is needed. how it will eventually be used by VM. It's not very often that the box is able to recover from this, and if by some miracle it does, then it's only a matter of time before it fails completely. As you've mentioned, Within a week of getting my V6 box running properly with the AVR Key, the V6 box itself failed with a faulty hard drive. The TV images return intermittently. As the title says. Tap on clear or Reset the V6 box. Hard Reset. ZTE WIXFMM-130. ADMIN MOD What does resetting the Tivo V6 box actually do? TV My V6 box has been lagging and freezing for about 2 As the title suggests, we're due an engineer today as our V6 box is seemingly dying, is there any way to recover/back up recordings? This happened previously 3 years ago with a former box, lost hours of unique unwatched sporting events, and seemingly gonna happen again, can anyone on the Virgin Media side help, as I assume it'll just be binned, much to our disappointment again Thanks for posting and welcome back to the community. Switch the TV box back on at the wall or reinsert the power supply to check if your service is fixed. Then more than 4. If the restart procedure fails to work, the next step is to unplug all cables from the TiVo box and the TV. However newer subscribers get a V6 box and if wanting a second box that would be a ‘mini’ box I believe, with less functionality but working off the one V6 acting as a TV hub. It is 4K HDR ready, which means it supports 4K Ultra HD resolutions and high dynamic range picture tech. Switch the TV box back on at the wall or reinsert the power supply to check if The fault has impacted some TiVo and V6 customers (not all). If you can, plug a network cable into it and then try reset the box. It seems the only way to recover is to reset the V6 box. The installation is estimated to take 30 minutes and involves connecting cables from the new box to the TV, network hub, and No improvement. Check that all cabling, especially the white coaxial is secure and free from any kinks, if you are using an ethernet cable then make sure that it is snug and tight, also reboot both the 360 and hub at the same time so they can make the handshake again. so, basically, having gone along with Virgin's suggestion and done the firmware upgrade from a V6 to a 360 box, we now have a unit with virtually no hard drive capacity! The only way I've got around this is when catch-up and recordings don't work, put the box in standby, then flick the switch on the back to power it off. Select Parental Controls . Then turn the 360 on again while keeping hold of those buttons for a further 30 seconds. Always change quality to 4K or 1080 ludbrooks55 It's a bit like asking if apple iPhone operating system is better than Android. Select Restart V Reset the Virgin v6 box by unplugging it from the power socket and reconnecting it. Maybe y Connect the V6 up. This can help the Bluetooth signal between the two. Key Differences Between the 360 and V6 Boxes Restart your router and the 360 Box. This box is actually an older V6 box that was upgraded to 360 by Virgin when the old TiVo box in my bedroom failed. Called 150 to report a TV box fault and was texted a link to click for remote fault diagnosis. 2. 11ac, 3×3 MIMO no less), so users will be able to stream recorded programmes from one box to the other without having to run Ethernet cables all We would like to show you a description here but the site won’t allow us. That seems to keep my recordings at least, as opposed to wiping everything I restart the box. The Virgin Media TV V6 box is Wi-Fi enabled (802. Keep Recordings Format Disk. To factory reset go to Settings (the cog at the end of the Home menu) > System > Factory Reset. At no time was there an option to talk with one of those, what are they called, real people. To do this, simply follow the steps below. How Does the Virgin 360 Box Compare to the Virgin V6 Box? The Virgin 360 Box is better than the V6. Follow these steps to learn how to find ZTE router factory password. Warning: This will erase your recorded shows and preferences. Joining in. When he installed the new box, I forgot to put it back in, but The only reason for mentioning the TiVo/V6 difference was that there is a key sequence that can sometimes recover a V6 stuck in the boot loop - try turning off the box using the switch on the back of the box; then on the front of the box hold down both the power button and the - (minus) button at the same time. 5 hours ago I went into Help & Settings > Clear or Reset set top box > Clear & delete everything and set it going after pressing 'down vote' three times and 'LastCh' on the remote as instructed. 10 hours ago Place Virgin TV V6 Virgin TV V6. It is half the size of Virgin Media’s previous TiVo box with 10x the power and packed with a load of extra features. About the Item. Your Virgin TV box will now begin the reset process. 1. 4. I upgraded my virgin media package which meant I got a new v6 box. It has many new features and improvements. The new Virgin TV V6 box is Virgin Media's answer to Sky Q. You are given 2 options. It means that your hard drive has failed. Getting started > Finding the TV that matters to you. You can only keep converted V6 boxes as additional storage. 4K: 4K/UHD compatible. Did this fix the problem? Hello had an upgrade offer V6 box to 360 box. And if customers with a V6 box have an additional TiVo box in another room, they’ll be able to replace the TiVo box I have asked the same question to Virgin, still awaiting someone from the v360 team to contact me. The default parental control PIN for the Virgin TV 360 box, Stream box, V6 box and TiVo box is 1234. There's 3 levels of reset on a V6. You need to call Virgin on 150 to report a fault o r wait here for one of the forum team to pick this up which might be 2 to 3 day's. I read here about the v6 box video outputs setting. Then turn on the V6 again whilst keeping hold of those buttons for a further 30 seconds. If that doesn't work Although this solution might seem very obvious, it’s definitely worth giving a try as power cycling or restarting can eliminate minor system glitches or software bugs. Then using the 360 remote control, press and hold the 'TV' button and the '0' button together for 10 seconds. Diagnostic report shows signal strength at 99%. I accessed the link and filled in my details. Select Lock Apps & Games . Should I let the v6 do the upsampling or the tv. As you appreciate your recorder does not have a HDMI input socket and the V6 does not have a SCART output. correctly to the Virgin Media wall Up until recently I had 3 360 boxes with hard drive, this was changed to 1 with Hard Drive and 2 mini boxes. Select Help & Settings . The box should reboot, the power button will turn blue, and it should reset and boot up normally. By now you probably know that a set box is an essential part of a TV experience from any provider. Step 4 You could try another temporary fix by factory resetting the box, but it won't bring back your lost recordings so you definitely need the box swapping out. 2: Clear EPG Try a hard reset. It should last a couple of weeks before the old Tivo box dies. Can anything be done to circumvent this? Thanks. Press and hold it for 10 seconds with a paperclip or pen. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. A reset of the box solves it for a day or two too. I’ve tried all the reset/hard reboot techniques, (turning it off from the mains/turning it off and pressing power & + buttons for 30 secs while powering on etc), no blue light, nothing but the welcome screen. Poor_Dog. I've changed the HDMI cables and that solves it for a day or two. Try connecting the box directly to the modem instead of through a router. e. Working with our award-winning broadband, the Virgin TV V6 box helps you find, watch and save great TV from all over How to reboot tivo box virgin?Let me give you a brief introduction of who I am, Hello, I am Delphi. Virgin Media TV Tivo V6 box failure 25 may 2020 cambridge UK 107a, Subscribe to my channel & Like each video thank you. I took the AVR Key out of the chain before the Virgin engineer arrived to make the system as simple as possible. The default PIN can be either 1234 or 0000, this is the same for both the 360 Set top box and TV Go app. I’ve tried all different USB adapters and multiple cables and nothing has worked. On our Chrisball83 wrote:. It includes diagrams and descriptions of the parts included in the box as well as the steps to connect the new box to the TV and network. There have been a few posts about the fan running at high speed after the 360 update, the fix is to have the box replaced, you just need to convince someone how loud the box is, some users have been asked to post a video 😕. To check for the fault in the hard drive, remove the device Explore the Virgin Media V6 Box, its features, setup, upgrade options, and app compatibility. How to configure DNS Settings on Virgin Media Super Hub2 (VMDG485) First off, sign in to your router's admin page. Virgin Media TV Tivo Box How to restore deleted shows. Having two V6’s means they team up so we have a TV ‘network’ in different rooms. Sorry to hear of the TV box issues. message is commonly known as the green screen of death. If that doesn't work its probably the hard drive that's gone. I am not happy as I only had it installed this afternoon Page 1 Installation guide Uninstall Install your TV 10 mins 30 mins; Page 2 Our new boxes automatically We will start with step-by-step activate when connected instructions on uninstalling your old kit. Flick the power off and on at the back and then hold the front power and plus until you see the virgin logo. If there's an option, you may want to add the Thanks Roy, but I don;t think that this is the issue as once the box has been rebooted the recordings are viewable. This means you can store up to 500 hours of standard definition content. You could also try putting the box into 'Pairing Mode' by pressing the Standby/On button on the front of the box for 10 seconds. Couldn't find the right socket so I hacksawed off the plastic, not easy but the drive was well protected in a metal box. When I switch my V6 box to TV the screen remains blank. Select Restart V6 Box. On both my new box and my second box in another room I can still see all the recordings i had made on the broken box since upgrading to 360 a couple of months ago. Steps to restart Virgin TV V6 Box: 1. Tap on clear or Reset the V6 box. I am here to provide you with assistance in answering you How to configure DNS Settings on Virgin Media Super Hub 3. Hi Tom41 thanks for your post here in the Community - we hope you're well. Virgin TV V6; Forum Discussion. Choose an App or Game and select one I've just had my 'main' box replaced with a new one. So I clicked the remote link and the diagnosis began at my area level then my box. If you can't pause and rewind live TV then y ou can either call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault, or wait here for one of the forum team to pick this up which might be 2 to 3 day's. How do I restart and reboot my Virgin Media TV box? Sometimes your Virgin TV box may need to be rebooted to resolve an issue. 1: Restart the box - standard reset. Find out what our smallest, smartest, fastest box yet is packing under the hood. Ernie_C Posts: 2,841. for the hard drive that will be a separate process to perform, and it will advise you of any effects on the hard drive, such as permanently deleted all information on the The Virgin 360 Box has a large 1TB hard drive. Check for software updates and install them if available. 1 other thing I did not receive a usb and Ethernet adapter with my install, so I can’t try the hard reset on the stream box as I cannot connect via Ethernet. Try resetting the Is your Virgin TV not working as it should, or is there something wrong with the TV box? Tap the option you need below to get things fixed – or read our handy FAQs. Use a pen tip to press and hold the reset button on the back of the Hub for 10 seconds. On the very rare occasion it recovers, another failure will only be a matter of time, thus your symptoms are no surprise. Can someone give me some advice on the best settings on the v6. Step 3 Switch the V6 box back on. Yesterday I factory reset the V6 box, which brought the Apps back temporarily, I re-entered all the login IDs & passwords but these have not been stored – Netflix and the Apple TV App keep asking me to login again. Start by detaching the HDMI cable from your TV set and from your TiVO box. It is a refresh of its existing TiVo box offering and sits at the top of the family tree. for the hard drive that will be a separate process to perform, and it will advise If you're hard wired in remove the cable and connect the box via WiFi and then go into network settings and connect to servers once its hit 100% everything should work fine again. Spotify or any music apps for that matter in 2024 I personally think it’s essential having these apps on the virgin tv box specially when sky is mi Brandon6688. Virgin eventually agreed to replace the box. From what I can see, all the recordings are encrypted files, so pulling them off to view on e. This way customers won’t need a new TV box, just an upgrade done over the internet and a new 360 remote through the post. When the white power light’s solidly lit, the Hub will have finished restarting. You are Hi Cliff, CS2214 (recording playout failed) can be caused because the 360 has lost it's internet connection. a laptop isn't possible. (Hard drive made that dreadful powering down sound whilst watching a recording, box went into boot loop unable to restart). When VM starts migrating customers to the full fibre XGS-PON HD: HD TV sets, V HD Box, TiVo box, Virgin TV V6 box or Virgin TV 360 box connected with HDMI cables required for HD channels. First off, sign in to your router's admin page. So my conclusion is a failed box. This gives you plenty of room for your favourite shows and films. Hi Martinslade . Once complete you can continue to use the Virgin TV box as normal. Please allow up to 15 minutes for this to complete. TV 360 brings Ultra HD 4K viewing to Virgin Yeah tried all the different settings lads. Also, extra boxes do not have their own hard disks or tuners (unless converted from a V6 box), so you lose storage space and recording ability and are also reliant on the main box being on to watch and set recordings and also on having a decent wi-fi signal (or ethernet cable) between the two boxes when watching recordings. I think you should prepare yourself for this idea not working satisfactorily. . Number of inclusive HD channels depends on package. ; Press it and hold it for a How bad is the ' judder ' , match frame rate doesn't usually cause a noticeable problem when watching TV, I think it only affects watching netflix depending on if it's 50 hz or 60 hz frame rate and the picture might miss a frame or 2 when it matches the frame rate to the film, if frame rate is set to on best to leave it off because I don't think you will notice any difference. Give it 15 seconds then turn it back on. We would like to show you a description here but the site won’t allow us. HDMI reboot. Has anyone else had this problem? You can either call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault, or wait here for one Before the migration to a 360, my V6 was recognised as VM North East, Virgin DCX960 and Arris DCX960. Can you factory reset the box please; To factory reset go to Settings (the cog at the end of the Home menu) > System > Factory Reset. Once you have completed the steps above, the Horizon box will prompt you to select a language, to reinstall the box settings and a power supply setting. Recording from VirginMedia V6 Have done factory reset with 'keep recordings' but that has not resolved it. How to reset LG TONE Free FN4? How to reset SAMSUNG Galaxy A15 5G? How to reset SAMSUNG Galaxy A35? If your account shows 2 V6 boxes you should receive 2 360 remotes. Choose Keep Recordings, that means you won't lose your recordings and any planned recordings or series links you've set up. Reconnect: Plug the power cable back in and wait for the box to restart. I would also do a factory reset (press and hold the reset button for 30 seconds) on your hub to make sure that you have the correct settings on the hub too. Virgin TV V6 box (powered by TiVo) The Virgin TV V6 box, powered by TiVo, is Virgin Media’s smallest, smartest and fastest box yet. The horizon system used by the 360 boxes is totally different to the TiVo system used by V6. 3. You will have to sign into your apps such as iPlayer, Prime, Netflix and Very annoying situation - my 360 box seems to have done a full reset of its own accord overnight i. If you change the PIN number on either they will align; so if you can change the PIN number on your TVGo app then the PIN number on the 360 box will also change to match the TVGo PIN. The set-top box that you’ll need as part of your Virgin Media TV package or bundle is called the Virgin V6 box (or Virgin TV We have a V6 and a TiVo box, overnight the PIN on the V6 box had reset back to the default. Enter your PIN . Marked as Solution. Perfectly safe to perform anytime, and IMO equivalent to a power reset that you've described. App crashes: So my mother's TV services has stopped working the box has been turned off left for days tried to hard reset it with power button and plus button it's stuck on a black screen. 4 months ago. The CS2000 means a possible hard drive problem, especially if you can't record programs, and you are also unable to pause and rewind live TV as that is the same as recording You could try a factory reset by going to Settings (the cog at the end of the Home menu) > System > Factory Reset. This is the best method to access the ZTE F680 panel for the first time, using a password set by the manufacturer of the router. If the box with the red led is still working ok I wouldn't be worried yet. the hard drive b) the programmes already recorded on it, or whether I could sell the box to someone staying with Virgin, etc. However, I don't know if Steps to restart Virgin TV V6 Box: Press the Home button on the V6 remote. ZTE Awe N800 (Virgin Mobile) LAST ADDED. Select Help & Settings. Turn Off: Completely power down the Virgin Media box. Getting started with your Virgin TV V6 box. It’s best for the Virgin Media account holder to change this as soon as they can for extra security and protection against accidental purchases. A full reset of the box will resolve this but existing recordings will be lost and planned recordings + series You could try turning off the 360 with the switch on the back of the box; then on the front of the 360 box hold down both the power button and the - (minus) button at the same time. This thread might help. We'd firstly recommend visiting here for a nice guide on the TV360, and then following this if you search in the Community Forums for TV360, you'll then see lots of Forums threads about the comparisons between the two types of software (V6/TiVo and TV360). Hi @Nickster 👋. This adds protection for things like accessing adult content or making in-box purchases. The boxes that were impacted will only encounter the fault if the box is rebooted. I had already manually deleted all recordings, list of recently deleted recordings, favourites (channels), series link+s. How to reset the Hub? To factory reset the Virgin Media Hub, follow these steps: Switch on the Hub at wall socket and at the back of the Hub. I'm a bit late to this party, but same issues - I wanted to make use of the redundant hard drives from our two TiVo boxes, 500GB and This PDF user guide is for the Virgin TV V6 box. Get closer to your router, Look for the power button, it may be on the front or the back of the device. Nickster. Press the Homebutton on the V6 remote. Also tried resetting the stream box. SCART is predominantly analogue and HDMI is a digital connection. This is a brand new box which we've only had for about 5 months, the previous box was a reconditioned one which was DOA with a hard drive failure. One thing I did notice when setting the remote, it controls the soundbar when setting it up through the testing page, but then once set, it stops I've just got the 1TB Samsung HD out of the Cisco Virgin tivo box, model before the V6. Turn off the V6 at the switch; then on the V6 box hold down both the power button and the + button at the same time. If your router doesn't have one, you can reboot it by plugging it off and on again. With our Virgin TV boxes you get access to a range of Apps and Games which you can lock using your PIN code. uxjarglohqabqjkegdmlfztxrwazqxmtullcbdjthgwhxzxpqwokqksj