Caltrans complaint phone number. Send completed and signed .

Caltrans complaint phone number Title VI complaints Download Caltrans Complaint Phone Number pdf. gov Language Access Plan Local Civil Compliance (LCC) works with the 12 Caltrans Districts, the Office of Civil Rights (OCR), and FHWA to provide oversight and guidance to Local Public Agencies (LPAs) for the following Federal programs: Disadvantaged Business Enterprise (DBE), Americans with Disabilities Act (ADA), and Title VI programs for Local Public Agencies (LPAs). 511 Real-Time Traveler Information Oct 11, 2024 · Unlock Your Business Potential at the DBE Summit Feb 20! Register and Attend for Free If Headquarters Office of Civil Rights (HCR) determines a Title VI complaint against a sub-recipient [LPA] can be investigated by Caltrans, HCR may delegate the task of investigating the complaint to Caltrans. Jan 31, 2025 · State of California. , that are on the State Highway System infrastructure or State Right-of-Way contact us at (866) 810-6346 or The Labor Compliance Manual contains policies and procedures related to the duties of Caltrans Division of Construction Labor Compliance personnel, is for information only, and is intended as a resource for personnel engaged in contract administration. , that are on the State Highway System infrastructure or State Right-of-Way contact us at (866) 810-6346 or State of California. Also, Caltrans’ Federal Transit Administration (FTA) DBE goal for FFYs 2023-2025 is Phone Number Email Notes; Admin: Business Services 916-909-3284 business. The Complainant will receive an acknowledgement letter informing them that the complaint has been received and whether the complaint will be investigated by Caltrans or forwarded to FTA. The DLA Title VI of the Civil Rights Act of 1964 (Title VI) Program compliance and oversight function resides in the Office of Guidance and Oversight (OGO). Caltrans also inspects more than 12,200 local bridges. Caltrans' Office of Public Affairs disseminates public information regarding Caltrans, its operations and activities. Cromberg Rehabilitation &Feather River Inn Intersection Statewide Campaigns If Headquarters Office of Civil Rights (HCR) determines a Title VI complaint against a sub-recipient can be investigated by Caltrans, HCR may delegate the task of investigating the complaint to Caltrans. 31% Race-Gender Conscious Measures and 4. 7 *Caltrans inputs all grievances received into the database system to ensure effective Local Agency Project Closeout Report - FFY 2021. 2. Know before you go. The Contact Center is closed on State Bar holidays. This line is staffed Monday-Friday from 8 am to 5 pm to communicate and log issues and concerns on the state highway system in Los Angeles and Ventura counties only. In order to formalize complaints, FAX requires the complainant’s signature and contact information. Check for live traffic conditions. 2% for federal fiscal years (FFY) 2022-2024 Quickly find DOT phone number, directions & services (Modesto, CA). For complaints that occur during construction, refer such Title VI complaints to the district Labor Compliance officer. Thank you for visiting the new Caltrans website. Contact Maintenance Processing the disposition of Title VI complaints received by Caltrans; Assistive Services Language. Complaints may originate as a direct complaint, which is made by the public or by a contractor. Feb 13, 2025 · Unlock Your Business Potential at the DBE Summit Feb 20! Register and Attend for Free Caltrans’ Federal Highway Administration Program (FHWA) proposed DBE goal for Federal Fiscal Years (FFYs) 2025-2027 is 21. Local Assistance provides oversight of local agencies’ transportation projects. Facilities operations and a caltrans number of this is the people General office procedures, given the district yearly must send your eyes to a very thorough investigation will attempt to. m. gov NOTE: If your claim against Caltrans is related to death or personal injury or damage to personal property or growing crops, and is for $12,500 or less, visit Filing a Damage Claim Against Caltrans. Dec 11, 2024 · Caltrans manages more than 50,000 lane miles of California's highway and freeway lanes, provides inter-city rail services, permits more than 400 public-use airports and special-use hospital heliports and works with local transportation agencies. For ADA concerns, please contact Tina Dubost, Acting ADA Coordinator at 650-508-6247 or dubostc@samtrans. 5 Program is the modeling software required by FHWA for traffic noise studies. Any local agency questions or comments related to Title VI may be sent to the contact information below: Caltrans Division of Local the right to file complaints alleging violations of this policy. All applicants, employees, the public and business partners have the right to be represented by a person of their choosing at each and all steps of the complaint process. Report highway emergencies to 911 or the California Highway Patrol immediately. , desiring to conduct various activities within the right of way. 2022 Disadvantaged Business Enterprise (DBE) Summit. e-mail address is the claimant under 18 years of age? yes. Keep a copy of your complaint for your records. gov/. For real-time travel information visit the Caltrans QuickMap app or regional Twitter accounts linked from our Social Media page. Check Current Highway Conditions Enter Highway Number(s) You can also call 1-800-427-7623 for current highway conditions. To report an access barrier such as a missing curb ramp, a sidewalk that is too narrow for wheelchairs to pass, a lack of detectable warnings for vision impaired individuals, inaccessible pedestrian push buttons at traffic signals, etc. For discrimination complaints based on sex and age, these complaints are to be processed using the same procedures above for Title VI If Headquarters Office of Civil Rights (HCR) determines a Title VI complaint against a sub-recipient [LPA] can be investigated by Caltrans, HCR may delegate the task of investigating the complaint to Caltrans. Compliment Process If you call, write or e-mail us concerning a positive experience you have had with a bus driver, that driver will be acknowledged by the Supervisor at his/her bus division for providing excellent customer service. ). The goal is expected to be achieved in proportions of 17. 12 reviews and 23 photos of CALTRANS DISTRICT 11 OFFICE "I have mixed feelings about this one but they cancel each other out with a solid 3. Please contact the appropriate District Encroachment Permits Office for details. attorney or representative information (if applicable) name (first, middle, last)* business name (if applicable)* mailing address* city* state/ province* zip/postal code* phone number. Model Future Noise Levels with the Project - Currently, the FHWA Traffic Noise Model (TNM) 2. For information or guidance on how to file a complaint, or obtain more information regarding LEP, please contact the Title VI Branch Manager at (916) 639-6392 orTitle. This complaint is forwarded to the California Department of Industrial Relations for a final debarment determination. User-Friendly Caltrans Contract Opportunities Webpage Goes Live “Caltrans Contracting Opportunities Portal” Provides Easier Access Instructions for reporting misconduct to the Hotline: The IG Hotline telephone number is 1-844-283-8442. The California Department of Transportation (Caltrans) Division of Local Assistance (DLA) is responsible for funding local agency projects and programs that utilize federal funds. The Caltrans’ measurement process About Caltrans Contact Us ADA Certification Request ADA Compliant Documents Settings Translate. Box 942874, MS 48 Sacramento, CA 94274-0001 Toll Free: (866) 810-6346 Local Telephone: (209) 639-7502, TTY: 711 Email: ada. Also, Caltrans’ Federal Transit Administration (FTA) DBE goal for FFYs 2023-2025 is The California Department of Transportation (Caltrans) owns or controls 350,000 acres of Right of Way and maintains 15,133 centerline miles of highway and 13,063 state highway bridges. • Animal noise complaint • Animal evacuation in a disaster. If you have a service complaint or compliment, please contact Customer Service at 1-800-660-4287. Additional Information. Title VI Complaints Processed Under the Federal Transit Administration (FTA) Title VI complaints filed with Caltrans in which Caltrans is Dec 4, 2024 · visiting the office nearest your location in person and detailing your traffic complaint to the watch officer (Find an Office). District Claims Office Addresses and Phone Numbers. Caltrans also inspects over 12,200 local bridges. More Caltrans Complaints. Caltrans is regulated by various federal and state statutes, regulations, guidelines, policies and procedures. Customer Service Requests are handled Monday-Friday, 8AM to 4PM. Customer Service Requests Non-Emergency (staffed Monday-Friday, 8AM to 4PM). By calling the office nearest to the problem location via telephone, Monday through Friday 8:00 AM to 5:00 PM Oct 11, 2024 · State of California Jun 21, 2019 · this complaint. If you need help re-establishing communication with your attorney or retrieving files from your former attorney, you can request it through the pilot Attorney Client Bridge Program. e To file a DBE or DVBE/SB complaint, use the below form: DBE or DVBE/SB Complaint Form; To contact the Compliance Branch with questions: DBE Program: DBE. , “Disputes Resolution Authority—Settlement Before District Director’s Determination of Claims,” in Section 5-417, “Dispute Resolution Authority,” of this manual. Use the Cal trans Customer Service Request form to report situations (along highways) Valid Caltrans Locations & Duplicate submissions. District-1 - Eureka; District-2 - Redding; If you have a disability, public transportation can be your ticket to increased independence. Phone: (916) 654-2852 No, the law does not require people who want to file an ADA complaint against Caltrans with the federal government to file a complaint with Caltrans first. (Hmong) Organization Street Address Mailing Address Phone Email; Headquarters - Sacramento: 1120 N Street Sacramento, CA 95814 P. If you are in immediate danger or to report highway emergencies, contact 911. O. Our hours of operation are 8:30 a. Wage. Office Location: 1120 N Street, Sacramento, CA 95814 Mailing Address: P. P. For these types of claims a form LD-0274, Claim Against Department of Transportation for Amounts $12,500 or Less is required. Title VI complaints phone number. You will also be notified with a letter including the contact information for the responsible agency. investigations@dot. If Headquarters Office of Civil Rights (HCR) determines a Title VI complaint against a sub-recipient [LPA] can be investigated by Caltrans, HCR may delegate the task of investigating the complaint to Caltrans. Caltrans Overall DBE Goal. Feb 23, 2025 · If you have a disability, public transportation can be your ticket to increased independence. To submit a service request, follow these steps to complete your submission: Visit the CalTrans Division of Maintenance Website . ca. If you have a problem with your lawyer’s actions or fees, you have options. (Hmong) Jan 31, 2025 · State of California. Customer Service Request https://csr. us@calsta. Customer Service Requests can be submitted online at https://csr. ) When a complaint indicates that the practices of Caltrans have the effect of discrimination, it is a Title VI complaint. The California Department of Transportation (Caltrans) owns or controls 350,000 acres of Right of Way and maintains 15,133 centerline miles of highway and 13,063 state highway bridges. Bakersfield Public Works. District 7 Encroachment Permit Office contact information: About Us (Division of Local Assistance) Caltrans' Local Assistance Program oversees more than one billion dollars annually available to over 600 cities, counties and regional agencies for the purpose of improving their transportation infrastructure or providing transportation services. Contact Public Affairs . Used to get timely response when submitting maintenance items to be fixed on the freeways - now, response takes up to a month from the initial submission. COMPLAINT PROCEDURES. Subrecipients will work collaboratively with the Caltrans Local Compliance Branch (LCC) and Office of Civil Rights (OCR) in conducting periodic compliance reviews to ensure their compliance with the Caltrans DBE Program Plan. Unlock Your Business Potential at the DBE Summit Feb 20! Register and Attend for Free Caltrans Traffic Noise Analysis Protocol (April 2020) The California DOT Traffic Noise Analysis Protocol (PDF) presents Caltrans policies and procedures for traffic noise studies in conformance with 23 CFR 772. Contact. Per FTA, Title VI complaints are to be handled at the local level or elevated to FTA under egregious Title VI discriminatory circumstances. gov. dot. gov OCR: Discrimination Complaint Tracking and Monitoring (DCTS) 916 If Headquarters Office of Civil Rights (HCR) determines a Title VI complaint against a sub-recipient can be investigated by Caltrans, HCR may delegate the task of investigating the complaint to Caltrans. California State Transportation Agency 400 Capitol Mall, Suite 2340 Sacramento, CA 95814 (916) 323-5400 (916) 323-5440 faxEmail the State Transportation Agency at contact. The Contact Center is enhancing service with a new callback option. General Information To report an access barrier such as a missing curb ramp, a sidewalk that is too narrow for wheelchairs to pass, a lack of detectable warnings for vision impaired individuals, inaccessible pedestrian push buttons at traffic signals, etc. gov/ A page on the California Department of Transportation website that allows users to report highway emergencies, contact Caltrans, and file complaints. The public, contractors, suppliers, and vendors may also present these complaints. Check with your local county or city if your concern is located outside of Caltrans property. The Caltrans Customer Service Request form should not be used to report an emergency. gov (Applications may not be sent by e-mail. To speak with a representative, please call 800-843-9053 if you are in California. To present a claim for $12,500 or less, for death or personal injury, or for injury to personal property or growing crops, please fill out form DOTLD-0274, Claim Against Department of Transportation for Amounts $12,500 or Less (PDF) to make a claim against Caltrans. Box 942874, MS # 41, Sacramento, CA 94274-0001 Office Phone Number: (916) 322-1297 General Email: Oversize. Helpful Resources. For all other requests, a Customer Service Request (CSR) can be submitted to Caltrans for non-ADA related issues (obstacles on the roadway, potholes, landscape issues, signage, graffiti, homeless encampments, etc. To submit a service request, follow these steps to complete your submission: Visit the CalTrans Division of Maintenance Website. To see an interactive map showing the Caltrans Districts and the main District Offices, please use the following link: Caltrans Near Me. Title VI complaints Per FTA, Title VI complaints are to be handled at the local level or elevated to FTA under egregious Title VI discriminatory circumstances. Caltrans Near Me. Resources. Should you need additional assistance, please contact us at (916) 654-2852 or visit Request ADA compliant Documents. For discrimination complaints based on sex and age, these complaints are to be processed using the same procedures above for Title VI The California Department of Transportation's mission is to provide a safe, sustainable, integrated and efficient transportation system to enhance California's economy and livability. Complaints@dot. Box 942873 Sacramento, CA 94273-0001. For discrimination complaints based on sex and age, these complaints are to be processed using the same procedures above for Title VI The discrimination complaint process is designed to provide applicants and employees of the Department with a uniform method for voicing complaints of discrimination and ensure such complaint receives prompt and impartial consideration in order to bring about satisfactory resolution at the lowest possible level. Red Phone already tackled a similar complaint about two weeks ago concerning crappy Caltrans road repairs, but another caller is angry about poor repairs on a local pot-holed highway. Services » Transportation » Road Maintenance. to 3:00 p. For discrimination complaints based on sex and age, these complaints are to be processed using the same procedures above for Title VI Jan 31, 2025 · Unlock Your Business Potential at the DBE Summit Feb 20! Register and Attend for Free Caltrans’ Federal Highway Administration Program (FHWA) proposed DBE goal for Federal Fiscal Years (FFYs) 2025-2027 is 21. , “Disputes Resolution Authority—Entitlement,” and 5-4. Many of Caltrans' most requested services can be performed online. customer. 3. Additional resources: Division of Construction Contract Compliance; Division of Local Assistance Compliance For information about surplus Caltrans equipment, we recommend you contact Mr. • Per Caltrans’ posted procedure, a grievance may be submitted one of five ways: •Through the online portal and database system •By mail •E-mail to ada. com. gov District Encroachment Permits Offices' Contact Information; Fees vary depending on the type of encroachment and the amount of staff hours needed to review and inspect it. nois this an amendment to an existing claim? yes. About Caltrans Contact Us ADA Certification Request ADA Compliant Documents Settings Translate. CalTrans accepts comments and complaints about the condition of state highways. CalTrans. We strongly encourage leaving your name and phone contact information to help us serve you better. Send completed and signed . Call 911 in the case of a serious or life threatening emergency. Keep your original records. To obtain services or copies in an alternate format or language, please contact Glenda Collins at (916) 639-6392, or visit the website. , that are on the State Highway System infrastructure or State Right-of-Way contact us at (866) 810-6346 or As the responsible Department for protecting the public's investment in the State highway system, Caltrans reviews all requests from local agencies, utility companies, developers, volunteers, nonprofit organizations, etc. Prepare and obtain approval of change orders compensating the contractor for claims found to have merit pursuant to Tables 5-4. services@calhr. This form should NOT be used to report any kind of highway emergency. 2% for federal fiscal years (FFY) 2022-2024. Below are the links to some of the regulations that Caltrans must follow. gov DVBE/SB Program: DVBE. For these types of claims, you would use form ADM-3016 Equity Claims of $12,500 or Less (Other Than Employee Claims) to file a claim against Caltrans. The internal portal is to be used when a complaint about the State Highway System comes to Caltrans by telephone, letter, or in-person contact. gov •Toll free ADA phone number •Contact the ADA Coordinator directly. Title VI Complaints Processed Under the Federal Transit Administration (FTA) Title VI complaints filed with Caltrans in which Caltrans is May 27, 2005 · Chambless was out of the office on Friday, but should return next week. All internal EEO complaints must be filed with the Caltrans Discrimination Complaint Investigation Unit Contact Center. , Monday through Friday, to accommodate this improvement. When a complaint is received, document all EEO complaints in a daily report, a memo to the project files, or on form CEM-2504. Processing the disposition of Title VI complaints received by Caltrans; Assistive Services Language. Download Caltrans Complaint Phone Number doc. QuickMap. 6 days ago · Unlock Your Business Potential at the DBE Summit Feb 20! Register and Attend for Free Caltrans does not pay for any and all damages to vehicles traveling on the state highway, and all drivers must carry adequate insurance. 35%. Due to the amount of regulations that impact Caltrans, it is important that those working for and with Caltrans have a good understanding of the regulations. Prevailing Wage Complaint Form English (PDF) Prevailing Wage Complaint Form Spanish (PDF) DIR Annual Reports Quieter Pavement Acoustic Measurement and Performance (PDF) - In response to noise complaints, Caltrans’s Division of Environmental Analysis began developing a quick, portable, low-cost, and precise pavement acoustic measurement process originally based on General Motors’ work measuring tire noise levels. EEO complaints may originate as a direct complaint from the contractor's employees or as a result of a contractor employee interview. Under specific and strict state laws, Caltrans may be responsible for damage to vehicles traveling on the state highway system, but a filed claim does not automatically mean reimbursement. Contact Animal Care. Caltrans' Overall DBE Goal is 22. 04% Race-Gender Neutral Measures. Contact Information Name Caltrans Department Transportation Address 601 Crows Landing Road The LPA must contact the District Senior Environmental Planner and the District Senior Right of Way Agent to inform them the agency may implement Title VI and outreach for this project. Title VI complaints 19-1 Introduction. The California Code of Regulations, Title 8, Section 16434(b) (8 CCR 16434(b)), “Duties of Labor Compliance Program,” indicates that upon receipt of a written complaint alleging that a contractor or subcontractor has failed to pay prevailing wages as required by the California Labor Code, the Labor Compliance program must do all of the following: The Caltrans Americans with Disabilities Act Grievance Process addresses access requests that pertain specifically to Caltrans infrastructure (physical structures) such as sidewalks, curb ramps, accessible pedestrian signals (APS), etc. Title VI Complaints Processed Under the Federal Transit Administration (FTA) Title VI complaints filed with Caltrans in which Caltrans is named as the Respondent will be investigated by Caltrans. Kevin Anderson at the Caltrans Equipment Service Center at 916-227-9682. Note: Per the FHWA Guidance Memorandum, Processing of Title VI Complaints, dated June 13, 2018, all Title VI complaints received by LPAs are to be forwarded to Caltrans to be submitted to the FHWA Division Office. Typically, a deposit is required when the application package is submitted. Compliance@dot. You may call 24 hours a day and 7 days a week to leave a voice message or contact us by email at ask. This page was created by the Division of Construction's Office of Labor Compliance to provide regulations, procedures, and forms pertaining to contract compliance for Disadvantaged Business Enterprise (DBE), Disabled Veterans Business Enterprise (DVBE), and Small Business (SB) programs. State of California. Call Us at 800-472-5609. Select the situation type from the drop down menu. Companies that you We collected information about Caltrans Complaint Phone Number for you. Refer to Exhibit 6-B for further instructions on completing the PES form. 3. However, people are encouraged to bring their issue to Caltrans’ attention first before going to the federal government so that it can be resolved at the local level. Caltrans, through its approved Labor Compliance program, does not directly investigate the contractor for debarment; however, Caltrans can prepare a written complaint requesting the debarment of a contractor. The Caltrans overall DBE goal is 22. Purpose of the CSR System The CSR System offers the traveling public with a way to effectively communicate concerns with the California State Highway System. Overweight. Also, the Caltrans Division of Environmental Analysis - Noise and Vibration Studies office provides online training on measurements and instrumentation. The Protocol is required in order to obtain FHWA approval for transportation projects authorized under title 23, United States Code. Location information will automatically appear after using the map above. complaint forms to The Department of Transportationat : California Department of Transportation Division of Construction Labor Compliance 1120 N Street, MS 44 Sacramento, CA 95814 Email: Prevailing. Caltrans District 7 Ma intenance Support Customer For citizens without Internet service or computer capabilities, call District 7 Maintenance Support in Los Angeles at 213- 897- 4426. for persons with disabilities or their representative experiencing issues accessing Caltrans infrastructure. Permits@dot. Call CalTrans at 909-383-4631. If you are seeking assistance for an ADA-compliant document, please submit your request via the Public Records Center link below. compliance. 7. no o r ig n a lcmu b e( f p ) 2. District/Region DBE, DVBE, SB and Subcontracting Contact Information Alt Format (DOCX) District/Region Labor Compliance Office Information (PDF) Service Contracts Contact (PDF) File a Prevailing Wage Complaint with Caltrans. There are links where you can find everything you need to know about Caltrans Complaint Phone Number If Headquarters Office of Civil Rights (HCR) determines a Title VI complaint against a sub-recipient [LPA] can be investigated by Caltrans, HCR may delegate the task of investigating the complaint to Caltrans. Title VI complaint against a sub-recipient can be investigated by Caltrans, HCR may delegate the task of investigating the complaint to Caltrans. More Caltrans. Prevailing Wage Complaints (PDF) 11-02-2009: Attachment 1: Call the State Bar's multilingual Contact Center (800-843-9053) for help. VI@dot. Caltrans carries out its mission of providing a safe, sustainable, integrated and efficient transportation system to enhance California's economy and Per FTA, Title VI complaints are to be handled at the local level or elevated to FTA under egregious Title VI discriminatory circumstances. Skip to Main Content About Caltrans Contact Us ADA Certification Request ADA Compliant Documents Settings Translate Contact. His phone number is 636-4356. office@dot. nxraf jrui jibadga omcj dlcbicb zauyt novnf rcvni ysy mxnpea plhyc fpkx iqufk rjc omaqb